Refund policy

🔄 Return Policy: Taylor Creates Woodworking and Laser

At Taylor Creates, we take pride in the craftsmanship and quality of every piece we produce. If your item arrives with any defect or quality issue, we’ll make it right—guaranteed.
🕒 30-Day Quality Guarantee
If you’re not satisfied due to a quality issue, you may return your item within 30 days of delivery for a full refund.
✅ What qualifies as a quality issue?
•     Manufacturing defects
•     Damage during shipping
•     Incorrect engraving or design errors
•     Material flaws that affect function or appearance
🚫 What’s not covered:
•     Normal wear and tear
•     Damage caused by misuse or improper handling
•     Custom requests that were approved prior to production

📦 How to initiate a return:
1.     Contact us at taylorcreates@yahoo.com with your order number and a brief description of the issue.
2.     Include clear photos of the item and the problem area.
3.     We’ll respond within 2 business days with next steps and a prepaid return label if applicable.
💰 Refunds:
Once we receive and inspect the returned item, your refund will be processed within 5 business days to your original payment method.